Steripen Adventurer

[Humpo]

An up date for the pen

Steripen Adventure- Worked well for the first 10 times and then did a strange flashing led thing. That if you had the instructions with you would have been easy to work out what was going wrong but I left then at home. The problem is that it has so many different led combos that it is confusing. It also does not beep when finished. The led goes out when you use it and only flashes 4 times when it is finished. So your standing there going did i miss it....

When I got home I worked out that the lamp was broken the led combo was easy to read with the instructions in front of you. It was really crap as i had only used it 10 times.
I bought it from the states so thought that warrenty was going to be a drama. But i contacted Steripen direct via there website and a week later received a reply. I was coped in on a email to Sea to Summit asking them to get the unit back and check it. The next day I was contacted by Sea to Summit in Perth asking me to send the unit back, which I did the next day.

Four days later I have just got a brand new one in the box as a replacement. How good is that, so a big thank you to Sea to Summit for honoring warranty even though I bought it from the states.

From what I have read about the Steripen they are very reliable but from time to time you will get a lemon in any product. Its just great that they cover you where ever you are in the world.

[MJD]

Nice to hear about the support when things go wrong. I've got one of these and it's worked well for over a year.